Franny Yen

Great to work with Franny. Thanks for you guidance at every step.

Franny helped us through our entire loan process from pre approval to closing. She always kept us in the loop and told us what to expect next. Her knowledge and expertise kept us at ease during our home purchase. I would definitely use Franny again if ever needed. In addition, we got a better rate than we were anticipating!

Franny and her team updated on every process, including diligently explaining all the fees for the closing… excellent work, thank you

Had a great experience with Franny and her team. They made the process smooth and hassle-free, and their timeline and guidance were clear and super helpful. Whenever issues arose, Franny's expertise and quick responses made everything easier. Highly recommend Franny as your loan agent!

I have a very good experience, thanks.

I just closed an escrow with Franny. What a smooth transaction. Not a single issue popped up. She is very organized and everything is done according to the schedules. Couldn’t be happier! Highly recommend her to be your loan agent

Franny is very knowledgeable when it comes to complex loan application such as special RSU structure and multiple fund sources. Franny ensures clear and efficient communication of all details, and keeps everything on track. This allows me to focus solely on house hunting. I highly recommend her for her expertise and efficiency.

Definitely recommend the service from Franny's team! Not only they are professional and efficient, they will listen to your needs and provide the best available loan option to you. As a first time home buyer, they make the process smoothly. I will use their service again when buying the next home or doing refinance in the future.

I enthusiastically award Franny and her exceptional team a well-deserved five stars. From the outset, Franny's proficiency shone as the seller requested a brief COE. The efficiency and celerity of the entire process were truly commendable. Franny's remarkable patience in addressing all my inquiries and her comprehensive elucidation of each step further underscored her professionalism. Remarkably, my interactions with Franny spanned across the procurement of our first house, a successful refinance, and the acquisition of our second house. Without reservation, I wholeheartedly endorse her services to anyone seeking a dedicated and adept mortgage professional.

Franny and her team continue to impress this 30-yr veteran realtor here in Silicon Valley. Her experience, detailed preparation, well-rounded communication skill, and the amazing ability to exceed expectation are few of professional assets that are difficult to replicate. Thank you for the great privilege and honor!

Mind-blowing, that says it all about my experience with Loan Story as a Listing Agent. The team communicated all through the transaction, and closed the loan in 2 weeks, bringing in the COE by 2 weeks that thrilled the sellers. Highly recommend.

I had a great mortgage experience with Franny and Ran. They provide very detail information from beginning to the end of the process and answering all the questions that I have. As the first time home buyer, their great service make you feel everything is under control and taking care! Highly recommend loanstory to have the excellent mortgage experience!

Franny and Ran came to my rescue after a disastrous experience with another place, and they were the best team I've worked with. They were very responsive, diligent, and clear in communication - and took the time to educate me on everything I needed to know as a first time home buyer. My loan ended up closing earlier than planned which was amazing!

Franny and her team were amazing to work with throughout the home-buying process! They were excellent communicators and prepared us for each step of the way, answering questions for us in a comforting way whenever we needed clarification. Thank you Franny!

Franny and her team helped us in our mortgage and refinance loans. They are always very responsive and take care of us. It is always a stressful process but they are attentive to details and giving good advices.

We really appreciate Franny team great helps on mortgage for buying new house. Their professional ,diligent, responsible work is the most impressive to us. This deal would be not close smoothly and timely without Franny team's help. Thank you----Franny and Ran so much!

We did a refi with Franny and Ran, and the whole process ran like clockwork from beginning to end. Would definitely consider using their service again in the future.

Franny and Ran did a great job of working on short turnaround to get my approved for a new loan during a contingent offer, when my existing lender would not. Excellent communication skills and proactive communication on potential issues. I am grateful for their help and would happily work with them again.

Franny is excellent with her job and walk us through all process carefully.

The agents are very helpful and thoughtful. The entire closing process went smoothly with all the timeline and cost breakdown spreadsheet. Definitely recommend Franny and Ran.