Scott Romagna, our loan officer, was very good -- responsive, helpful, knowledgable, and very personable.
Wintrust gets dinged a star because they knew they were to pay the contractor directly for the loan we took, and things just completely fell off the table. I've just learned that they finally "found" the loan funds, and the check will be sent shortly. That means it will have been two full weeks that my independent contractor has been waiting for the funds, which is tough for a small business owner. At least that problem is solved -- I hope!