Diane Stein - Loan Officer - NMLS #1523994

I am not big on writing reviews whether for great service or a terrible interaction. My recent experience with Diane Stein was so stellar that I’ve been moved to share my sincere thanks to her and appreciation to the Southern Trust Mortgage team. When I contacted Diane, I was drowning in debt. She listened intently with care, concern and most importantly, she was comforting. My anxiety was immediately allayed and I knew I was in great hands. Diane is smart, asks the right questions (things I never considered!) and does what she says she will. She ensured I was crystal clear on every step of the process as it went along, no question was a bad question no matter how many times and in different ways I asked it. The process to refinance my dream home was quick, seamless and best of all, changed my life. I’m no longer suffocated by my finances. I’m so grateful to have had Diane in my corner as I navigated this path.

Diane was amazing, super helpful, broke things down very nicely for my wife and h and provides us all our options in a very clear understandable way.

Diane was immenseley helpful in our first time home buyer process. She went above and beyond all expectations we had and helped us understand the process in depth. She found every possible option we had available to us and made us feel like she was helping a friend.

Really easy to work with. My questions were answered and anything that I was unaware or not sure about was clarified in detail.

The best

Good communication! Made the process easy!

Southern Trust was outstanding to work with, Diane Stein is the best. This was my 3rd time buying a home and I could not have asked for better service. Diane Stein went above and beyond anything that was asked and kept me informed of everything. It was the easiest and most pleasant closing ever. Cannot say enough thank yous. I highly recommend Southern Trust Mortgage and Diane Stein.

Walked with me through the whole process and that was fabulous. I wish I had the chance to meet face to face even once.

Diane was amazing, even from our first conversation. She always made me feel like I was her only client. She was always available, made time for my questions and answered them quickly. I always felt like she had my back. Even when I changed loan types right before closing she gracefully handled it, made the changes didn’t seem annoyed at all. Also, her team was amazing. We worked with Jennifer who was super friendly and helpful. Our closing attorney was even impressed with the whole organization and we were all impressed with how little paperwork work we had to sign. Overall the process was painless, we achieved all our financial goals and we couldn’t be happier. Thank you Diane and team!

My wife and I had lost hope for getting a home because every mortgage company we talked to would give us hope and then after talking to us for a little bit would realize that they have to work and leave us very quickly and would stop answering our phones but not Diane Stein she knew it was a hard task but did not give up on us. She was with us the whole time answering every question we had in detail patiently because she knew it was very important for us to understand the whole mortgage process. She is the best and I recommend her to everyone. Thank you

I wish I could write something to accurately describe the excellent personal and professional service I received Diana made me feel as if she was committed to getting a loan for for her own family sharing my concerns and addressed them as if I would have. I can only say a heartfelt thank you in return..

Diane Stein did a good job. She’s very accommodating and helpful. I would recommend her to be your mortgage loan officer.

always received a fast response from diane . She was extremely helpful

Very good went the extra mile to get us approved and to get the terms of our loan where we needed Prompt service always returns my calls was available whenever I need

My wife and I were very pleased with our loan. Our mortgage exceeded our expectations. The process was made easy and understandable!

Diane Stien, is wonderful!!! She made our home buying experience so easy and delightful. Diane was efficient and professional during the entire process and we are so thankful for all her help!