My visit was great only because I went to Springdale which offers appointments. If it wasn't for that my pets would not be coming to Noah's ark. The fact that we have to get on a waiting list and sit and watch our phones for hours and then hurry up grab our pets and run to the office when our time is up is ridiculous. People like me who only get one day off a week need to make schedules have a lot to do have animals to take care of have houses to take care of don't have time to sit and wait and watch their phones I have six exotic pets that I now have to find a new vet for because I can't sit and wait on the list to bring my pet to the vet as soon as I find a good enough that I will no longer be using Noah's ark just because of this