Extending the closing date, waiting for the clear to close for the dpa. Inform the buyers of all the programs and their timeline it gets approved to maximize their resources. Consistent communication throughout the entire process even the littlest of things. I think as first time home buyer if there is a silence in communication, that's when we start to get stressed like what's wrong. Over communicating is best for first time home buyers because we're not familiar with the whole house buying process yet.
