Mortgage Solutions- Corporate

She was very helpful

I had a minor issue getting a code once but was able to use an alternative method to get the code otherwise everything within the control of the company went well

Using multiple websites for documentation caused unnecessary confusion during the process. A centralized dashboard would greatly help with the process

this was my first mortgage with them and everyone, including Hannah was very understanding and explained everything to me and answered all my questions in timely manner. I felt very comfortable with them and I’m glad that I am staying with MSF and I am so happy.

No pain points at all. Cesar was amazing

There were no pain points or parts where I thought were annoying and a inconvenience.

Continue providing the excellent communication that is so essential in this process

My experience was great. Hannah Fox and the team explained everything to me. I had no problem.

Only pain point was the servicing team’s refusal to make notations of the approved refinance.

My process was so smooth and easy. I still in disbelief how fast and smooth the whole process went for me.

I didn't have any issues at all so I have no complaints

I had a great experience with Andres! He stepped in and got the job done. Highly recommend!

The refinance couldn’t have went better

everything was great 👍

I highly recommend Andres!! He was professional, knowledgeable, and extremely helpful throughout the entire process. He made everything smooth and stress-free, and I really appreciate all his hard work. Thank you for helping make this dream happen!

Andres is the man! He made it happen! From beginning to end, he went above and beyond to make sure everything came together for us. He was responsive, knowledgeable, patient, and always kept me informed throughout the entire process. Buying a home can definitely be stressful, but Andres worked hard behind the scenes, handled every hurdle, and got us to the closing table. I truly appreciate his dedication and all the work he put in to make this happen. If you’re looking for a loan officer who gets things DONE, Andres is your guy! Highly recommend! 🏡🔑🙌

Andres was with us every step of the way. He is very knowledgeable and quick to respond!

Mortgage Solutions is a very good company to do business with, i highly recommend them.

I didn't have any pain points. The communication was top tier. All questions were answered even if they seemed minuscules.

Nothing related to Amy and her expertise.

I am a first time home buyer and I wasn’t sure if I could get approved for a home loan. I talked to a loan officer at MSF and explained my situation. He encouraged me to apply for the loan. MSF made the process easy and painless. Thanks to them I am now the proud owner of my first home!

I would’ve never in my wildest dreams. Think I would be at homeowner. Isa removed every intimidation factor out of the home buying process and made it extremely simple. I don’t know what I would have done without her guidance and persistence. I am truly grateful for mortgage solutions!

Honestly, I can’t think of anything negative. The hardest part was waiting and praying nothing went astray.

It was painless they guided me to what I needed and I went from preapproved to ctc with no problems house found and sale completed with no issues or complaints a huge thank you to my lending team Paul, Michelle, Judy and every one involved

The title company was a "pain point " but that's not on MSF or Kathy Sloane. 😊

The only pain point I had was not due to Caleb or anything with this company. As far as Mortgage solutions is concerned they were amazing

None at all the process was SEAMLESS

I would say the biggest pain point was the bank verification of funds

None from your side. Our biggest pain points had to do with the sellers.

The best loan officer and professional

I'm really happy 😁😊 Whit everything cause Cesar are really professional and respectful 💯 the knowledge and communication skills his great I'm going to recommend him with family and friends 🙏🙏💯💯💯💯💯💯

Waiting on a VA appraisal

The company makes the process simpler then some. They don't brush anyone off and attempt to help the consumer. Issues get worked on as they come up. Overall, the entire refinance process didn't take long and everything was accomplished in the end.

I have no complaints. They were able to get the loan approved, without hiccups.

Exceptional service.

Everything was so smooth and easy to understand Isa made sure everything was explained to me she kept in contact and she was always available when I had questions she is amazing.

The uncertainty. Waiting for offers to be accepted, underwriting decisions, appraisal results, and the clear-to-close can be incredibly stressful. Understanding the process. Mortgage terms, escrow, inspections, title, and closing documents can feel overwhelming for first-time buyers. The process can be emotional and stressful, especially for first-time buyers, so regular reassurance and updates go a long way. Other than that, I truly appreciated the patience, knowledge, and guidance I received every step of the way. I always felt like my questions were welcomed

Everyone at MSF was extremely helpful and accommodating! I can't thank them enough

Experience was fantastic

Had no issues at all!!! Cesar Restrepo get the job done! Overall very satisfied with my loan officer. Made this process very smoothly for me

I had a smooth process! Thank you so much

Highly recommend to others!

Mike is a great person to work with and he always performs miracles with the numbers. Have used him numerous times and each experience is better than the previous. Great man

I felt taken care off the whole process Y es una persona profesional yo lo recomiendo 👍🏻

Great service