I wanted to work with a local/regional bank who understood my needs and the Elgin community versus a large retail bank. I sought out Elgin State Bank which is part of Wintrust and within a day, Sue Mike called me and it was smooth sailing from that point forward. She did a great job working with me to lock in rates and guide me through the refinance process. I will be working with Sue in 2021 to secure a HELOC and with Wintrust on additional products. Thank you Sue, Filipa and the Wintrust team on a great refinance experience. Jay Narayan