Just closed my SECOND loan with Chrissa Michele. Doesn't that say it all? She is friendly, patient, efficient, and responsive. She is great at answering my questions and interpreting all the loan jargon in an understandable way. And when it comes to loan processing? She GETS. IT. DONE. But with kindness. In short, Chrissa provides excellent service, and I would not hesitate to recommend her to anyone.