Our agent, Jessica, was the greatest. She walked us through the entire process and really became someone we could trust. Our refinance began with typical online research which led to multiple calls and emails from various other companies pressuring and pushing us to refinance with them. I found Jessica and Southern Trust through a relator in our local area. I reached out to Jessica and she ran and explained the numbers and the process to us and also made it very clear what the BEST option was for our family in our situation. I would highly recommend Jessica and her team to handle anyone's refinance needs. She was very pleasant and ensured that all questions were answered and that we were kept up to date with each step of the process. It was very reassuring to have a PRO in our corner.