Thank you for the review, and the feedback about our Mortgage Lending Process! We seek to have a repeatable process for every transaction, AND, ensure it is customizable for the unique needs of each transaction. What we feel is the most important about the Loan Process, is that we proactively set a Timeline, and send Weekly Updates to all parties, reflecting "Completed Steps" versus "Next Steps", so all parties know what is happening, by when. The goal is to Communicate, to create Clarity, and foster Confidence. Thank you for your review and feedback! Brendan Bracken VP, MLO NMLS #247272 Bracken Team at Peoples Mortgage 619-269-9871 https://www.BrackenTeam.com