Detailed. This summarizes Mark's attitude towards making sure your documents are all in order. Giving you a detailed explanation of how "this" works and what all these numbers mean. I can't go into the great detail that Mark does, but if you have a question about your loan or any part of the process Mark will be more than happy to explain to you what is what. I'm a first time home buyer and working with Mark and his team made the loan process seamless. 5-star service