Very satisfied with M. Hennessy as a loan officer! In the beginning the hurdle of explanations required patience then my file went through 7-10 business days of initial underwriting which is understandable. During this time my credit improved! MSF follows the handbook guidelines which is much better than general big bank overlays. I highly recommend the team I worked with as I went searching for properties with a Conditional Approval instead of a Pre-Qual. Not throwing shade but we got the process done successfully via email and online portals, I never spoke verbally to anyone I closed with from MSF, so that was impressive and precise. She even gave me a heads up that the housing market had been the lowest since October. This helped make my new home even more affordable.