This is long over due. We have been in our home now over two years. Suzanne was an absolute doll! She held our hand during our experience (first timers). She did not attempt to sell us or put us in an area we did not want. We got outbid quite a few times (cash buyers/market), but she stuck by us until we found our perfect home. We never felt rushed or pressured and she showed much patience. We have no problem recommending her to friends and family. We plan to use her again when the need arises.