Mrs. Deborah Park has shown the 3 most important traits that are critical in customer service satisfaction; communication, patience, and persistency. As a service member of our armed forces, it can be very hard to be in contact during the business day to include the weekend. She has kept great communication with me to make sure I am aware of all documents needed to be signed and of deadlines to prevent delays from closing on a home. Mrs. Park has also kept her line open after hours to make sure that I was squared away with any issues that have come about. I appreciate her unwavering patience as there were many days I was not able to be reached due to my duties in my current position. She has always answered all my of questions with consistency and honesty which helped make my decision quite easy to choose her and Southern Trust Mortgage. Mrs. Park has also shown that her persistency to make sure I was happy throughout the whole mortgage process made completing the paperwork seamless. I highly recommend Mrs. Park to anyone and everyone I know who are looking into financing and refinancing their homes and properties. She is exemplary and represents Southern Trust Mortgage as the superior lender company that exceeds its competition in every category. I recommend Mrs. Deborah Park be promoted ahead of peers as she has displayed the importance of time and the value of relationships that transcends the company's mission which extends influence beyond being a client.