Our experience with IServe as well as John Roussel and his team was extraordinary! John and Shawn helped us figure out exactly how much house we could afford, and worked with us to secure the financing once we'd made a successful offer on our home choice. Step by step, John was supportive, without being a "yes man". His honesty and forthright attitude, combined with his desire to give us the best help he could offer, made the experience a lot less nerve- wracking than it could have been. Knowing that we could reach out to Shawn or Alex if John was unavailable, took away the stress that we felt as the process progressed. I know that without John and his team in our corner, we would have floundered and been much more discouraged. The IServe team fought for us as if we were family, so we feel confident in saying, should ANYONE need to speak to us directly for a referral, they are welcome to reach out to us via email or telephone. These men deserve serious praise for a job well done!