Katie and Kathleen were an incredible team to work with in getting pre-qualified for a loan and then actually helping us get the loan when we found our new home. The pre-qualification was quick; and Katie and her team guided us through what we needed to submit to get the loan docs. They were ready to answer any questions we had. The web page they used with us was also very easy to use. Katie and her team were very customer-service-oriented and friendly/helpful on the phone, text, and email. Thank you, Katie and Kathleen.