At first I was like, oh, this is a scam, it's not free. Nothing's free. But it absolutely was. He was so knowledgeable about stuff that I had already researched, he wasn't there to pull my leg or make me pay more. He really got the work done. I feel so secure in the options that he gave me. And the way that he spoke with me, so I could understand, it makes everything that i'm doing right now way less stressful as a new homeowner. He doesn't sound robotic when he talks. He actually is a real human, with human experiences, that he conveys. I wouldn't want anyone else to take care of me during this time. He was absolutely fantastic!!!