This survey is long overdue and I can’t let the year end without saying how awesome Andrey was! I RARELY complete surveys, so that alone tells you how happy I am with the service I received from Andrey. I purchased my first home through Contour. I was nervous, and didn't know much about the process. Andrey truly filled that void and eased my nerves. He was always enthusiastic, walked me through literally every step and broke down the process in detail. He was very responsive and always available. I am a very detailed and particular (especially when it comes to numbers and money) and Andrey made sure to give me several scenarios, including best and worse cases. I am very thankful and grateful that Andrey was a part of my first purchase. A sincere thank you to Andrey for making the purchase of my first home an easy, smooth transaction and being available to discuss my concerns and questions. I truly felt looked after and taken care of.