Move Concierge w/ Ms. Heather Lane is the Best Customer service experience I have EVER encountered! Ms. Lane is thorough, honest, patient, and oh so very kind! Throughout my indecisive thoughts and choices, Ms. lane made me extremely comfortable in changing my mind and my orders. Explaining everything in detail, with so much joy, honesty and enthusiasm. (Some things multiple times because I would forget.) This company truly has a real Angel on there team! Please Cherish her! I THANK Ms. Heather Lane SO MUCH for being available to offer and coordinate services for me with such Grace during this stressful time!