We just purchased our new home (it is not our first, so we do have an experience with taking out mortgages and working with lenders). This time was different, Cecilia made the whole process extremely easy for us. It went so smoothly, that I thought it is just not possible. She was responding and addressing all my questions and concerns right away, including after hours and on weekends. Highly recommend Cecilia and Wintrust to anyone looking for a mortgage right now.