I have known Mark Martinez as a business associate for quite someone and went to him first when my investment property required a refinance. In the past Mark has been generous with his time with a non-profit association where I volunteer. Based upon that generosity I knew that I would receive superior service. Even though my circumstances were difficult, he found a solution. His associates were extremely helpful. If I had a question, my phone call or email was answered within on business day. I knew I had a team working hard on my loan. I am ecstatic to have my property refinanced and am not sure it would have been completed otherwise. I will recommend Mark to all of my friends.