Mark and Renae at Waterstone Mortgage did a wonderful job of helping my wife and me successfully navigate the lending process for our new home in Orange County on a tight schedule. Mark was responsive to our many questions and sensitive to the challenges we presented as relocation buyers with my wife and I temporarily living two time zones apart. Mark and Renae also were very helpful in smoothing over some of the annoyances caused by other stakeholders associated with our transaction. To the extent that effective customer service is an important factor in choosing a mortgage lender, I highly recommend Mark and his team!