Jill was extremely knowledgeable, kind, patient, and professional. This was the first time I went through the loan process on my own and I know next to nothing, however, Jill guided me through the process and is absolute expert at her job! Jill was recommended to me by my realtor who I respect very much, and I knew that I would be in good hands. But I was still blown away by Jill! She is the very best and I am so glad that I got to work with her!