Amazing customer service. Very detailed, and made us feel comfortable throughout the whole process. Would use Brendan Bracken and the Bracken team every time.
Response · about 11 hours ago
Thank you for the trust in our team, and for taking the time to share your experience!
Thank you for trusting us for mortgage financing on the purchase of your home in Southern California.
We will keep in touch as we seek to "monitor the mortgage" for future opportunities to provide a lower rate and lower payment.
Brendan Bracken
VP/ MLO , NMLS-247272
Bracken Team at Peoples Mortgage
619-269-9871
https://www.BrackenTeam.com
Where do I start? Buying a home or even thinking about starting the process, felt overwhelming. My realtor mentioned some county based programs, but I would have had to work with a lender I didn't know. The idea of sharing all my personal Information with a stranger over the phone just wasn't something I felt comfortable doing.
Instead, I went back to the lender we worked we 10 years ago, when we purchased our 1st home. I remembered having a great experience, and to be honest. I trust both Brendan Bracken and the entire team when it comes to handling personal information and loans.
From the very beginning, our initial conversation felt exactly like that, a conversation. They took the time to understand our goals, what we were thinking about, what we were looking for, and what our expectations were. There was absolutely no pressure, which immediately made me feel comfortable, informed, and confident about moving forward.
What impressed me the most was their attention to detail, responsiveness, and commitment to helping us understand our options. They created multiple scenarios, at least eight different ones,and adjusted them throughout the process as our needs changed. Having those resources and visuals comparisons made a huge difference and helped us make informed decisions every step of the way.
All I can say is that if we ever buy another house, I already know exactly where we will go. Thank you Brendan Bracken and team! - sincerely Lily Beltran Morris
Response · about 11 hours ago
Thank you for the trust in our team, and for the thorough review!
After serving homebuyers since 1998, we know that a decision to purchase is not something you want to do "today", in a pressure environment. Our goal is to listen first, understand your goals... and then present several options to accomplish those goals, with a Visual Presentation, that will provide clarity and confidence, in a home purchase decision.
Thank you for trusting us for mortgage financing on the purchase of your home in Chino, Ca.
Further, we will keep in touch as we hope mortgage rates to improve in the future.... and we will assist you with a refinance to lower the rate and payment.
Thanks!!
Brendan Bracken
VP/ MLO , NMLS-247272
Bracken Team at Peoples Mortgage
619-269-9871
https://www.BrackenTeam.com
Brendan and his team are simply amazing- from filling out the very first paperwork to the conclusion of the sale. They are very detail-oriented, responds promptly to questions and provides the buyer frequent updates to visually see where he or she is in the process.
I recommend them wholeheartedly.
Response · about 16 hours ago
Thank you for the review about our responsiveness to questions, and updates about the process.
It was a pleasure to assist you with financing for your home purchase in Chesterfield, VA.
Thank you for your trust in our team, and even though this transaction is complete, we will continue to monitor the mortgage rate market to find opportunities to lower the rate and lower the payment in the future.
Brendan Bracken
VP, MLO
NMLS-247272
Bracken Team at Peoples Mortgage
619-269-9871
https://www.BrackenTeam.com
I can't recommend Brendan and his team highly enough! They truly exceeded my expectations throughout the entire home-buying process. They took the time to understand our unique financial situation and presented us with a variety of financing options that were tailored to our needs.
The entire team was knowledgeable, responsive, and genuinely committed to helping us succeed. They answered all of our questions promptly and made what could have been a stressful process feel smooth and straightforward. Thank you Brendan!
Hi Lezly,
Thank you for your trust in us, for financing your Home Purchase in Escondido, Ca.
It was a privilege to work with you, and we do our very best to make an otherwise stressful process FEEL Smooth.
Congratulations, and THANK YOU for sharing your feedback with this review
Brendan Bracken
VP/MLO
NMLS #247272
Bracken Team at Peoples Mortgage
619.269.9871
Email : BrackenTeam@PeoplesMortgage.com
Website:
https://www.BrackenTeam.com
Great team to work with! Everyone was friendly, professional, and made the entire process easy from start to finish. The service was excellent, and overall it was a great experience. I would definitely recommend them to anyone looking for quality service.
Thank you for the great review for our Mortgage Lending Team! We really appreciate your feedback
Brendan Bracken, NMLS-247272
619-269-9871
https://www.BrackenTeam.com
Very professional and kept us updated without having to ask.
Thanks so much for taking the time to write a review! It was great working with you on such a smooth transaction! I can't wait to work on future deals, and help more families make home-sweet-home a reality!