Mortgage Solutions- Campus

Didn't have any, the process was super smooth thanks to Melinda

Im new to this, but everything went very good to me, despite the seller didnt have everything done in time.

Being First Time Home Buyers, me and my husband are so grateful for Melinda, her Team, and Mortgage Solutions! From the Preapproval process all the way to funding, we appreciate the CONSISTENT CONSTANT COMMUNICATION, STELLAR Warm Customer Service, and VERY KNOWLEDGEABLE EXPERTISE we experienced. Thank you so much! We are finally homeowners! 😊

No pain points for me, just going along with the process.

Emails from multiple sources was confusing at first

Better understanding of cash at close, itemized and explicit, would have been helpful.

The support got the job done

Having the clear to close before closing day . I still am grateful for your company. With out you guys I wouldn’t be a homeowner

We was happy with the whole process!

My only stress was not knowing if we were on the way to approval or maybe I had messed something up. Communication was good but I never really had an idea about where I stood until the end.

Honestly Melissa was amazing and God sent. She was available even after midnight she was there and she got me done in less than a month. I’d choose her and mortgage solutions of Colorado a million times.

The only pain point was the waiting process to find out if you are approved or not.

Melinda was amazing! She made sure we knew she was in our corner. She was also very assuring and straight forward. The only issue was the appraiser not being thorough with the initial inspection. It caused uncertainty and delay in the closing.

There was honestly no complaints and my Loan Officer was very timely!

Did not close on time but other than that the process was great!!! Melinda was wonderful to work with!

Very satisfied with M. Hennessy as a loan officer! In the beginning the hurdle of explanations required patience then my file went through 7-10 business days of initial underwriting which is understandable. During this time my credit improved! MSF follows the handbook guidelines which is much better than general big bank overlays. I highly recommend the team I worked with as I went searching for properties with a Conditional Approval instead of a Pre-Qual. Not throwing shade but we got the process done successfully via email and online portals, I never spoke verbally to anyone I closed with from MSF, so that was impressive and precise. She even gave me a heads up that the housing market had been the lowest since October. This helped make my new home even more affordable.

Melinda was the best! You are lucky to have her!

Nothing to improve on

Melinda was awesome! Communicated well, very prompt and friendly.

Melinda has been working with me for many months now. She excels in her knowledge & is extremely professional. Very attentive & timely with any questions or issues. I feel she is extremely trust worthy & we have established an almost family type client relationship. I am so grateful for her excellence in what she does!