Honestly, I have zero complaints!

I did not have any issues with the process.

After months and months of hearing “no” after “no,” I came across an MSF Facebook ad and noticed they didn’t have any VA overlays. That immediately caught my attention and gave me hope. The first time around was admittedly bumpy, but we were reassigned quickly, which made a big difference. The second time around, Megan Domel took us from uncertainty to homeowners. There are no gimmicks here—MSF has a real program that helps veterans get approved, even with credit challenges. They work with veterans starting at 500+ credit scores. I personally started in the high 400s, and once I crossed into the 500+ range, everything began to come together. Thank you again for helping me achieve something so precious to me and my family. Homeownership felt out of reach for a long time, and MSF—especially Megan—made it possible.

I began working with Esco in October 2024. Initially, he was very engaged and organized, but as the process continued, communication became inconsistent and eventually poor. A major concern occurred when he went on vacation during underwriting without notifying us. I only learned this after calling the following week for an update. Due to the lack of communication at such a critical stage, we requested to work with someone else. Gustafson took over the loan and handled things well from a process standpoint, but there wasn’t much connection or continuity. Ultimately, in April 2025, the deal fell through due to a low appraisal, which was discouraging after the effort put in. After taking a break, we re‑engaged in November 2025 and gave Esco another chance. He again started strong but unfortunately repeated the same pattern of declining communication over time. Later, through my mother‑in‑law, we connected with Megan at MSF, who stepped in and helped guide us through the process. While the road was bumpy—primarily due to imperfect credit requiring extensive verification—having clearer guidance made a meaningful difference. Areas for Improvement: Consistent, proactive communication, especially during underwriting and major milestones. Clear ownership and continuity when loans are transferred between team members. Advance notice and coverage planning during staff absences. Improved technology workflow: Documents were spread across multiple platforms, making it difficult to track what was submitted and where. Streamlining everything into one centralized software system would greatly reduce confusion and stress for borrowers. Overall, the biggest challenge was not the requirements themselves, but managing uncertainty, communication gaps, and fragmented systems during an already complex process.

Never thought I would have the privilege to own my own house. Thanks to Megan Domel and her team, she helped make it happen.

This was a very smooth process. Megan was clear about what information she needed and worked very quickly to get everything processed. I would recommend her to anyone I know buying a house.

Never thought I would have the privilege to own my own house. Thanks to Megan Domel and her team, she help made it happen.

Honestly, I have zero complaints!

I did not have any issues with the process.

After months and months of hearing “no” after “no,” I came across an MSF Facebook ad and noticed they didn’t have any VA overlays. That immediately caught my attention and gave me hope. The first time around was admittedly bumpy, but we were reassigned quickly, which made a big difference. The second time around, Megan Domel took us from uncertainty to homeowners. There are no gimmicks here—MSF has a real program that helps veterans get approved, even with credit challenges. They work with veterans starting at 500+ credit scores. I personally started in the high 400s, and once I crossed into the 500+ range, everything began to come together. Thank you again for helping me achieve something so precious to me and my family. Homeownership felt out of reach for a long time, and MSF—especially Megan—made it possible.

I began working with Esco in October 2024. Initially, he was very engaged and organized, but as the process continued, communication became inconsistent and eventually poor. A major concern occurred when he went on vacation during underwriting without notifying us. I only learned this after calling the following week for an update. Due to the lack of communication at such a critical stage, we requested to work with someone else. Gustafson took over the loan and handled things well from a process standpoint, but there wasn’t much connection or continuity. Ultimately, in April 2025, the deal fell through due to a low appraisal, which was discouraging after the effort put in. After taking a break, we re‑engaged in November 2025 and gave Esco another chance. He again started strong but unfortunately repeated the same pattern of declining communication over time. Later, through my mother‑in‑law, we connected with Megan at MSF, who stepped in and helped guide us through the process. While the road was bumpy—primarily due to imperfect credit requiring extensive verification—having clearer guidance made a meaningful difference. Areas for Improvement: Consistent, proactive communication, especially during underwriting and major milestones. Clear ownership and continuity when loans are transferred between team members. Advance notice and coverage planning during staff absences. Improved technology workflow: Documents were spread across multiple platforms, making it difficult to track what was submitted and where. Streamlining everything into one centralized software system would greatly reduce confusion and stress for borrowers. Overall, the biggest challenge was not the requirements themselves, but managing uncertainty, communication gaps, and fragmented systems during an already complex process.

Never thought I would have the privilege to own my own house. Thanks to Megan Domel and her team, she helped make it happen.

This was a very smooth process. Megan was clear about what information she needed and worked very quickly to get everything processed. I would recommend her to anyone I know buying a house.

Never thought I would have the privilege to own my own house. Thanks to Megan Domel and her team, she help made it happen.