Jean Hedges

160 reviews

4.9
★★★★☆
5★
93%
4★
6%
3★
1%
2★
0%
1★
0%
RN
Rowena Nixon✓ Verified
★★★★★Sep 2022

My loan application process with Jimmy was seamless. Jimmy provided instructions throughout the process and provided guidance to help me make the best decisions. We did the entire application remotely and my experience was amazing.

SD
Sam Derby✓ Verified
★★★★★Jul 2022

Incredible service. Best rates I found. Highly recommend.

JN
Jared Novak✓ Verified
★★★★★Jan 2022

Very professional, knowledgeable, and helpful - thank you for everything, we look forward to working with you again

JM
John Myracle✓ Verified
★★★★★Dec 2021

My thanks to the entire Hedges Team. Quite frankly, I am not easily impressed. Rick and Evan completely "blew me out of the water." Simply put, they provide efficient, exacting, and outright professional service. Rick and Evan are consummate subject matter experts that were able to find a creative solution to my individual financial situation. I recommend them to all in need of a mortgage or like financial instrument. And they are out-and-out fun to work with !

TT
Tiffany Tait✓ Verified
★★★★★Oct 2021

I worked with Richard and Evan in the Raleigh area. I cannot say enough about how amazing the service was. Both individuals worked extremely hard, communicated thoroughly, walked me through every step and kept a helpful and pleasant demeanor throughout the entire process. It was a difficult file to close and required a lot of patience, from all parties involved, and they were amazing every step of the way. I am truly grateful!

LZ
Le Zhang✓ Verified
★★★★★Jul 2021

I've completed 2 loans with the Hedges Team in the past 4 months. Jimmy and his team have been superbly responsive and helpful, while making the loan process as seamless and accurate as possible. Will continue to work with this amazing team and recommend to anyone, for both NC-residents and out-of-state investors!

JF
John Ferran✓ Verified
★★★★★Jun 2021

Jean was very helpful and professional. This was the second time we have used her, and there is a reason for that. We were new at buying a home in North Carolina and she made it easy.

JH
Jim Cindy Hallowes✓ Verified
★★★★★Apr 2021

Good Afternoon Southern Trust Team Awesome! Jim and I would like to say “Thank You” to each and every one of you for making this the best experience ever! You guys were so awesome. We love the App too! Made the process so easy and streamline! What a great team you have Jean! Super impressed and happy. We appreciate you!

JJ
Jennifer Johnson✓ Verified
★★★★★Mar 2021

It was a quick and easy process.

LZ
Le Zhang✓ Verified
★★★★★Feb 2021

Jimmy and his team are a professional, knowledgeable, and responsible team, which made my loan process a swift. He's always reliable in carrying out my concerns and questions throughout the whole process. Truly appreciate the teamwork and partnership!

DM
David Morales
★★★★★Feb 2021

I wish I could give y’all five more stars. Southern trust made purchasing my first home the best experience I could have asked for. A special thank you to James hedges. From the pre-approval process all the way to closing he let me know what I needed to do and made sure I understood the process and answered all and any questions I had. Did everything he could to help me and for that I will always be thankful. Thank y’all again.

JS
Jessica Silvia✓ Verified
★★★★★Jan 2021

We worked with James Hedges as our mortgage officer, and he was incredibly helpful for us first time buyers. He went out of his way to contact us and make sure we understood every step of the process.

LD
Linda Dailey
★★★★★Dec 2020

Great experience! Very knowledgeable and efficient! Definitely recommend!

NS
Niko Spezial✓ Verified
★★★★★Dec 2020

James "Jimmy" Hedges was fantastic in every aspect of this process. He was diligent, quick, responsive, and open to any questions. This was my first time buying a home. Jimmy couldn't have made it a better experience for me.

MJ
Mary Jamison✓ Verified
★★★★★Oct 2020

Great job on our refinance if you need a lender for a new loan or a refi. Call them!

LP
Lori Pereira✓ Verified
★★★★★Aug 2020

Jean and her team where wonderful to work with. Everyone was very responsive to my questions, knowledgeable about refinancing and personable and patient as they guided me through a first time experience of refinancing my second home. They made the process easy to understand and to follow by providing clear directions on what documentation would be needed and by when. Their secure online portal was easy to navigate with document submissions. I couldn't be happier with my experience working with Jean and her team. Through their guidance I was able to lower my interest rate and monthly payment, include property taxes and insurance in escrow, and transition to more comprehensive insurace coverage at lower rate. I highy recommend Jean Hedges and her outstanding team at Southern Trust Mortgage.

MS
Mark Snyder✓ Verified
★★★★★Aug 2020

Very pleasant experience. Definitely recommend Southern Trust Mortgage!!!

LT
Les Thornbury✓ Verified
★★★★★Aug 2020

Thanks to Mandy, Ana, Nicole, and Jean for making our mortgage experience delightful. We think Southern Trust is "the greatest" and will try to send more clients your way!!

BM
Britney Montgomery✓ Verified
★★★★★Jun 2020

Consistently exceeds expectations. James is always, always available to answer my questions Loan process is usually very stressful especially in underwriting because of the last minute requests and not knowing what and why certain questions are asked but Southern Trust is the only place I know of that communicates along the way and makes you aware of the milestones left in the process. Unfortunately this day in time a lot of things are out of our control but my decision to work Southern Trust is something you can control and I highly encourage you give you them a call RIGHT AWAY! I have done the research for you. Other mortgage companies will usually sell you a dream and make you think you qualify for a 2.7 interest rate with NO money down before they even check your credit. Then once you start the process you are caught off guard by all the fees they are usually not willing to explain in more detail but rest assured Southern trust will give you their all. They wont SELL a dream, they are a dream. How they treat their clients, explaining everything with a keen amount of patience, time and attention. Call James Hedges and tell them Britney M's review sent you. This is not a sponsored post. Great and genuine companies and people are hard to come by. Southern Trust dedication to customer service makes you feel like a VIP client each and every interaction.

LH
Laura Harrison✓ Verified
★★★★★Jun 2020

I appreciate all your help.

JS
Jonathan Strout✓ Verified
★★★★★Jun 2020

The process was good. A couple of pain points due to recent COVID processes but it all worked out.

RM
Rebecca Mohs✓ Verified
★★★★★Jun 2020

They’re always hot on top of it and communicative

TR
Theodore Rahn✓ Verified
★★★★★Jun 2020

Kept the process simple and focused. Courteous

BF
Brendan Flaherty✓ Verified
★★★★★Jun 2020

Jimmy is on it no matter what your question or concern. Beat in the business I have worked with, thank you.

RH
Randy Hayward✓ Verified
★★★★★Jun 2020

The refinance process was simple and easy. Jean and her team were a pleasure to work with.

PL
Phung Ly✓ Verified
★★★★★May 2020

N/a

JB
Joelle Bourjolly✓ Verified
★★★★★May 2020

I can't say enough good things about Jean, Mandy and their whole team! This was my first time buying a home in NC, and I was unfamiliar with the process. They were so knowledgeable and supportive every step of the way - and before I knew it, closing day had arrived!

CB
Clinton Begley
★★★★☆Apr 2020

Everyone was personable and helpful! Thank you all for such a smooth and easy process to our mortgage! Your'e the best!!

WJ
Westee Jinkens✓ Verified
★★★★★Apr 2020

We LOVE Jimmy!! This was our 4th mortgage/refinance with Jimmy and the Hedges Team now. Over the past few years, we've used Jimmy to purchase a house, refi that house, buy a new house and have just refinanced that house. Every single time we've worked with Jimmy and the team, it has been an easy and excellent experience. Jimmy has since become a personal friend of ours; not only have Kiel and I been graced with his expertise with our finances but we now have a great friend! I will forever and ever use Jimmy and The Hedges Team for my home lending needs and will continue to refer friends and family along the way. THANK YOU team, we adore you, keep up the great work! - Westee Jinkens *Feel free to post this on any website reviews :)

SN
Steven Norris
★★★★★Apr 2020

I have worked with the Hedges Team multiple times for my investments and they have ALWAYS exceeded my expectations, and my expectations are quite high. I have, and will continue to, refer the Hedges Team for anyone needing a mortgage.

JS
Jason Schuller
★★★★★Apr 2020

Everyone was great to work with and they got us closed within the time we needed.

BP
Brian Passafiume
★★★★★Mar 2020

Got a great rate and the entire process was very transparent.

DB
Donovan Badjue✓ Verified
★★★★★Mar 2020

Everyone was very professional and great to work with. Thank you all for the excellent experience.

BW
Brenda Walton
★★★★★Mar 2020

Mandy is great and so helpful with my many questions. She helped ease my anxiety through the whole process. Thanks to all who made this work smoothly.

IB
Ian Burney✓ Verified
★★★★★Feb 2020

Some of the nicest and helpful group I’ve had the pleasure to work with twice so far.

JT
Julia Tang✓ Verified
★★★★★Feb 2020

Great experience working with Mandy Peacock

CS
Carly Spears
★★★★★Feb 2020

James did a great job! He was very attentive and called often to make sure we were doing great and didn’t have any questions.

JL
James Lawrence✓ Verified
★★★★★Jan 2020

Mandy was AMAZING to work with! She was very professional and always willing to answer any questions or concerns we had. She kept us updated throughout the whole process. We strongly recommend Mandy and Southern Trust Mortage to anyone looking for a mortgage.

JB
Joseph Beckwith
★★★★★Jan 2020

Jimmy was great, always there when I needed him!

CB
Caitlin Britton
★★★★★Jan 2020

Incredible communication throughout the process and so knowledgeable! We had a great experience- thank you!

AI
Adriana Ianos
★★★★★Jan 2020

Excellent service

JS
Jeremy Schmidli
★★★★★Jan 2020

Omg James was wonderful and anyone that I had to work with in your office!!! So helpful and kind always. Will recommend to family and friends

EB
Edwin Bookout
★★★★★Dec 2019

Good follow up on details. Documentation by email with signatures was helpful. Positive attitude.

RR
Ronald Roof✓ Verified
★★★★★Dec 2019

Our application was handled effectively and quickly and provided us our "Pre-Qualified" to purchase our desired home. All team members were professional, friendly and clear on any instructions given to us.

WS
William Switzer✓ Verified
★★★★★Dec 2019

Smooth sailing as always - thanks so much Jean, Mandy, Ana, and Nicole!

FC
Frances Crump✓ Verified
★★★★★Dec 2019

Mandy is a dream she helped me to walk through this process would not have worked without her. I feel I have gained a friend.

DB
Debra Bell
★★★★★Dec 2019

Super team to work with! Always prompt, personable, & professional. (Had a struggle with some folks who hated to lose their high interest loan, but they finally had to turn loose!) Thanks again! --What a relief! --- Yay!

SW
Steven Welch
★★★★★Nov 2019

James and Ana made everything with my load so easy and closing went great!

JB
James Baldwin
★★★★★Nov 2019

The Hedges Team was a great to work with. James was awesome to work with. Will recommend to someone else

MP
Mark Pfeffer
★★★★★Nov 2019

Mandy was terrific. As a first time homebuyer, she made me feel comfortable and spent as much time with me as I needed. She was accessible and quick to respond. I can't say enough good things about her. Loved her!

RN
Rowena Nixon✓ Verified
★★★★★Sep 2022

My loan application process with Jimmy was seamless. Jimmy provided instructions throughout the process and provided guidance to help me make the best decisions. We did the entire application remotely and my experience was amazing.

SD
Sam Derby✓ Verified
★★★★★Jul 2022

Incredible service. Best rates I found. Highly recommend.

JN
Jared Novak✓ Verified
★★★★★Jan 2022

Very professional, knowledgeable, and helpful - thank you for everything, we look forward to working with you again

JM
John Myracle✓ Verified
★★★★★Dec 2021

My thanks to the entire Hedges Team. Quite frankly, I am not easily impressed. Rick and Evan completely "blew me out of the water." Simply put, they provide efficient, exacting, and outright professional service. Rick and Evan are consummate subject matter experts that were able to find a creative solution to my individual financial situation. I recommend them to all in need of a mortgage or like financial instrument. And they are out-and-out fun to work with !

TT
Tiffany Tait✓ Verified
★★★★★Oct 2021

I worked with Richard and Evan in the Raleigh area. I cannot say enough about how amazing the service was. Both individuals worked extremely hard, communicated thoroughly, walked me through every step and kept a helpful and pleasant demeanor throughout the entire process. It was a difficult file to close and required a lot of patience, from all parties involved, and they were amazing every step of the way. I am truly grateful!

LZ
Le Zhang✓ Verified
★★★★★Jul 2021

I've completed 2 loans with the Hedges Team in the past 4 months. Jimmy and his team have been superbly responsive and helpful, while making the loan process as seamless and accurate as possible. Will continue to work with this amazing team and recommend to anyone, for both NC-residents and out-of-state investors!

JF
John Ferran✓ Verified
★★★★★Jun 2021

Jean was very helpful and professional. This was the second time we have used her, and there is a reason for that. We were new at buying a home in North Carolina and she made it easy.

JH
Jim Cindy Hallowes✓ Verified
★★★★★Apr 2021

Good Afternoon Southern Trust Team Awesome! Jim and I would like to say “Thank You” to each and every one of you for making this the best experience ever! You guys were so awesome. We love the App too! Made the process so easy and streamline! What a great team you have Jean! Super impressed and happy. We appreciate you!

JJ
Jennifer Johnson✓ Verified
★★★★★Mar 2021

It was a quick and easy process.

LZ
Le Zhang✓ Verified
★★★★★Feb 2021

Jimmy and his team are a professional, knowledgeable, and responsible team, which made my loan process a swift. He's always reliable in carrying out my concerns and questions throughout the whole process. Truly appreciate the teamwork and partnership!

DM
David Morales
★★★★★Feb 2021

I wish I could give y’all five more stars. Southern trust made purchasing my first home the best experience I could have asked for. A special thank you to James hedges. From the pre-approval process all the way to closing he let me know what I needed to do and made sure I understood the process and answered all and any questions I had. Did everything he could to help me and for that I will always be thankful. Thank y’all again.

JS
Jessica Silvia✓ Verified
★★★★★Jan 2021

We worked with James Hedges as our mortgage officer, and he was incredibly helpful for us first time buyers. He went out of his way to contact us and make sure we understood every step of the process.

LD
Linda Dailey
★★★★★Dec 2020

Great experience! Very knowledgeable and efficient! Definitely recommend!

NS
Niko Spezial✓ Verified
★★★★★Dec 2020

James "Jimmy" Hedges was fantastic in every aspect of this process. He was diligent, quick, responsive, and open to any questions. This was my first time buying a home. Jimmy couldn't have made it a better experience for me.

MJ
Mary Jamison✓ Verified
★★★★★Oct 2020

Great job on our refinance if you need a lender for a new loan or a refi. Call them!

LP
Lori Pereira✓ Verified
★★★★★Aug 2020

Jean and her team where wonderful to work with. Everyone was very responsive to my questions, knowledgeable about refinancing and personable and patient as they guided me through a first time experience of refinancing my second home. They made the process easy to understand and to follow by providing clear directions on what documentation would be needed and by when. Their secure online portal was easy to navigate with document submissions. I couldn't be happier with my experience working with Jean and her team. Through their guidance I was able to lower my interest rate and monthly payment, include property taxes and insurance in escrow, and transition to more comprehensive insurace coverage at lower rate. I highy recommend Jean Hedges and her outstanding team at Southern Trust Mortgage.

MS
Mark Snyder✓ Verified
★★★★★Aug 2020

Very pleasant experience. Definitely recommend Southern Trust Mortgage!!!

LT
Les Thornbury✓ Verified
★★★★★Aug 2020

Thanks to Mandy, Ana, Nicole, and Jean for making our mortgage experience delightful. We think Southern Trust is "the greatest" and will try to send more clients your way!!

BM
Britney Montgomery✓ Verified
★★★★★Jun 2020

Consistently exceeds expectations. James is always, always available to answer my questions Loan process is usually very stressful especially in underwriting because of the last minute requests and not knowing what and why certain questions are asked but Southern Trust is the only place I know of that communicates along the way and makes you aware of the milestones left in the process. Unfortunately this day in time a lot of things are out of our control but my decision to work Southern Trust is something you can control and I highly encourage you give you them a call RIGHT AWAY! I have done the research for you. Other mortgage companies will usually sell you a dream and make you think you qualify for a 2.7 interest rate with NO money down before they even check your credit. Then once you start the process you are caught off guard by all the fees they are usually not willing to explain in more detail but rest assured Southern trust will give you their all. They wont SELL a dream, they are a dream. How they treat their clients, explaining everything with a keen amount of patience, time and attention. Call James Hedges and tell them Britney M's review sent you. This is not a sponsored post. Great and genuine companies and people are hard to come by. Southern Trust dedication to customer service makes you feel like a VIP client each and every interaction.

LH
Laura Harrison✓ Verified
★★★★★Jun 2020

I appreciate all your help.

JS
Jonathan Strout✓ Verified
★★★★★Jun 2020

The process was good. A couple of pain points due to recent COVID processes but it all worked out.

RM
Rebecca Mohs✓ Verified
★★★★★Jun 2020

They’re always hot on top of it and communicative

TR
Theodore Rahn✓ Verified
★★★★★Jun 2020

Kept the process simple and focused. Courteous

BF
Brendan Flaherty✓ Verified
★★★★★Jun 2020

Jimmy is on it no matter what your question or concern. Beat in the business I have worked with, thank you.

RH
Randy Hayward✓ Verified
★★★★★Jun 2020

The refinance process was simple and easy. Jean and her team were a pleasure to work with.

PL
Phung Ly✓ Verified
★★★★★May 2020

N/a

JB
Joelle Bourjolly✓ Verified
★★★★★May 2020

I can't say enough good things about Jean, Mandy and their whole team! This was my first time buying a home in NC, and I was unfamiliar with the process. They were so knowledgeable and supportive every step of the way - and before I knew it, closing day had arrived!

CB
Clinton Begley
★★★★☆Apr 2020

Everyone was personable and helpful! Thank you all for such a smooth and easy process to our mortgage! Your'e the best!!

WJ
Westee Jinkens✓ Verified
★★★★★Apr 2020

We LOVE Jimmy!! This was our 4th mortgage/refinance with Jimmy and the Hedges Team now. Over the past few years, we've used Jimmy to purchase a house, refi that house, buy a new house and have just refinanced that house. Every single time we've worked with Jimmy and the team, it has been an easy and excellent experience. Jimmy has since become a personal friend of ours; not only have Kiel and I been graced with his expertise with our finances but we now have a great friend! I will forever and ever use Jimmy and The Hedges Team for my home lending needs and will continue to refer friends and family along the way. THANK YOU team, we adore you, keep up the great work! - Westee Jinkens *Feel free to post this on any website reviews :)

SN
Steven Norris
★★★★★Apr 2020

I have worked with the Hedges Team multiple times for my investments and they have ALWAYS exceeded my expectations, and my expectations are quite high. I have, and will continue to, refer the Hedges Team for anyone needing a mortgage.

JS
Jason Schuller
★★★★★Apr 2020

Everyone was great to work with and they got us closed within the time we needed.

BP
Brian Passafiume
★★★★★Mar 2020

Got a great rate and the entire process was very transparent.

DB
Donovan Badjue✓ Verified
★★★★★Mar 2020

Everyone was very professional and great to work with. Thank you all for the excellent experience.

BW
Brenda Walton
★★★★★Mar 2020

Mandy is great and so helpful with my many questions. She helped ease my anxiety through the whole process. Thanks to all who made this work smoothly.

IB
Ian Burney✓ Verified
★★★★★Feb 2020

Some of the nicest and helpful group I’ve had the pleasure to work with twice so far.

JT
Julia Tang✓ Verified
★★★★★Feb 2020

Great experience working with Mandy Peacock

CS
Carly Spears
★★★★★Feb 2020

James did a great job! He was very attentive and called often to make sure we were doing great and didn’t have any questions.

JL
James Lawrence✓ Verified
★★★★★Jan 2020

Mandy was AMAZING to work with! She was very professional and always willing to answer any questions or concerns we had. She kept us updated throughout the whole process. We strongly recommend Mandy and Southern Trust Mortage to anyone looking for a mortgage.

JB
Joseph Beckwith
★★★★★Jan 2020

Jimmy was great, always there when I needed him!

CB
Caitlin Britton
★★★★★Jan 2020

Incredible communication throughout the process and so knowledgeable! We had a great experience- thank you!

AI
Adriana Ianos
★★★★★Jan 2020

Excellent service

JS
Jeremy Schmidli
★★★★★Jan 2020

Omg James was wonderful and anyone that I had to work with in your office!!! So helpful and kind always. Will recommend to family and friends

EB
Edwin Bookout
★★★★★Dec 2019

Good follow up on details. Documentation by email with signatures was helpful. Positive attitude.

RR
Ronald Roof✓ Verified
★★★★★Dec 2019

Our application was handled effectively and quickly and provided us our "Pre-Qualified" to purchase our desired home. All team members were professional, friendly and clear on any instructions given to us.

WS
William Switzer✓ Verified
★★★★★Dec 2019

Smooth sailing as always - thanks so much Jean, Mandy, Ana, and Nicole!

FC
Frances Crump✓ Verified
★★★★★Dec 2019

Mandy is a dream she helped me to walk through this process would not have worked without her. I feel I have gained a friend.

DB
Debra Bell
★★★★★Dec 2019

Super team to work with! Always prompt, personable, & professional. (Had a struggle with some folks who hated to lose their high interest loan, but they finally had to turn loose!) Thanks again! --What a relief! --- Yay!

SW
Steven Welch
★★★★★Nov 2019

James and Ana made everything with my load so easy and closing went great!

JB
James Baldwin
★★★★★Nov 2019

The Hedges Team was a great to work with. James was awesome to work with. Will recommend to someone else

MP
Mark Pfeffer
★★★★★Nov 2019

Mandy was terrific. As a first time homebuyer, she made me feel comfortable and spent as much time with me as I needed. She was accessible and quick to respond. I can't say enough good things about her. Loved her!

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