I think the process was very smooth overall. I’d say, especially for new homebuyers, it could help to have a timeline follow-up at each step. I think we did revive that about 90% of the process but there were a few times where we got a little lost on what was next.

I think the process was very smooth overall. I’d say, especially for new homebuyers, it could help to have a timeline follow-up at each step. I think we did revive that about 90% of the process but there were a few times where we got a little lost on what was next.